Privacy Policy for StoreDoctor AI on the Shopify Platform
StoreDoctor AI (“the App”) provides services (“the Service”) to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account. This may include:
● View customer data
● View store owner and staff information
● View store data
● View order data
In addition to the above, we may collect the following types of personal information from you once you have installed the App: Information about you and other individuals who may access the App on behalf of your website, such as your name, address, email address, phone number, and billing information.
We collect personal information directly from you, your website, or through the use of technologies such as cookies, log files, web beacons, tags, and pixels. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org. “Log files” track actions occurring on the site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site. Additionally, we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
It is important to note that the App does not independently collect or store personal data of your customers for its own purposes. However, the App may access limited store and order-related data solely for the purpose of analysis and to generate suggestions to improve your store performance.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your website to provide the service and operate the App. Additionally, we use this personal information for the following purposes: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We may share your personal information under the following circumstances: To comply with applicable laws and regulations; To respond to a subpoena, search warrant, or other lawful request for information we receive; and To protect our rights.
Behavioral Advertising
As described above, we may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://thenai.org/about-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you install the app, we will maintain your Information for our records unless and until you ask us to delete this information or you uninstall our app.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]
Terms & Conditions
Please click here to go to the Terms & Conditions page.
